Terms & Conditions

1. Introduction

These Terms & Conditions govern your use of the Mount Master website and services.

By accessing our website or booking our services, you agree to comply with these Terms & Conditions.

If you do not agree with any part of these terms, you should not use our services.

2. Services

Mount Master provides TV wall mounting and related installation assistance for residential and commercial customers.

Service availability may vary depending on:

  • Location
  • Scheduling availability
  • Installation requirements
  • Equipment compatibility

We reserve the right to refuse service where installation conditions are unsafe or unsuitable.

3. Appointments and Scheduling

Customers are responsible for providing accurate booking and contact information.

Appointment times are estimates and may vary due to:

  • Traffic or travel conditions
  • Previous service delays
  • Weather or external circumstances

We will make reasonable efforts to communicate scheduling updates when necessary.

4. Customer Responsibilities

Customers agree to:

  • Provide safe access to the installation area
  • Ensure permission for installations where required
  • Provide compatible equipment and accessories
  • Disclose relevant wall or property conditions before installation

Customers are responsible for obtaining any required approvals in rented or shared properties.

5. Pricing and Payments

Pricing for services will be communicated before confirmation whenever possible.

Additional charges may apply for:

  • Complex installation conditions
  • Additional equipment or materials
  • Extended service requirements

Payments must be completed using approved payment methods.

6. Cancellation and Rescheduling

Customers may request cancellation or rescheduling before the scheduled appointment time.

Late cancellations or missed appointments may be subject to service charges where permitted by law.

7. Warranty and Service Limitations

We aim to provide professional installation services using reasonable care and industry-standard practices.

However, we do not guarantee:

  • Compatibility of customer-provided equipment
  • Performance of third-party products
  • Future wall conditions or structural changes

Warranty coverage, if offered, applies only to installation workmanship and does not cover customer-provided products.

8. Limitation of Liability

Mount Master is not liable for:

  • Indirect or incidental damages
  • Losses caused by customer-provided equipment
  • Hidden wall conditions or pre-existing structural issues
  • Delays caused by external circumstances

Customers assume responsibility for ensuring equipment suitability and property permissions.

9. Intellectual Property

All website content, logos, text, graphics, and branding materials are the property of Mount Master unless otherwise stated.

Unauthorized copying or use is prohibited.

10. External Links

Our website may include links to third-party websites for informational purposes.

We are not responsible for third-party content, policies, or practices.

11. Changes to Terms

We may update these Terms & Conditions at any time without prior notice.

Continued use of our website or services means you accept the updated terms.

12. Governing Law

These Terms & Conditions are governed by the applicable laws of India.

Any disputes arising from the use of our services will be subject to the jurisdiction of the appropriate courts.

13. Contact Information

For questions regarding these Terms & Conditions:

Email: support@mountmaster.online

Address:
6/103/7, Warangal Road, Maheshwaram
Warangal, Telangana 506331
India

14. Organization Information

Organization Name: Mountmaster.online
Owner: Shaikh Aslam